Introduction
Thank you for shopping with Dunberry London. This Shipping Policy outlines the terms and conditions related to the shipping of our products. By placing an order with us, you agree to the terms specified in this policy.
- Shipping Locations
We currently offer shipping to various locations within India.
- Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Please note that delivery times are estimates and may vary depending on external factors such as courier delays or weather conditions.
- Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order through the courier’s website.
- Shipping Carriers
We use reputable courier services to deliver our products. The carrier handling your order will be mentioned in your shipping confirmation email.
- Shipping Restrictions
We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery to ensure your order reaches you without any issues.
- Damaged or Lost Packages
Dunberry London is not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact the courier directly to file a claim. However, we will do our best to assist you in resolving the issue.
- Incorrect Shipping Information
Please ensure that you provide accurate and complete shipping information. Dunberry London is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you have entered incorrect information, please contact us immediately at [insert contact email] so we can attempt to correct the address before the order is shipped.
- International Shipping
Currently, we do not offer international shipping. We are working on expanding our shipping capabilities and hope to serve international customers in the near future.
- Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Dunberry London
Email: dunberrylondon@gmail.com
Address: GL 17 Jail road Tilak Nagar Delhi 110018
We appreciate your business and look forward to providing you with a seamless shopping experience!